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8397 Pines Blvd Pembroke Pines, FL 33024
Frequently Asked Questions (FAQs)
1. What are nicotine pouches?
Nicotine pouches are smokeless, tobacco-free products that deliver nicotine through the lining of your mouth. They are discreet, easy to use, and come in various flavors and strengths.
2. Are your products legal and safe?
Yes, all products sold on Blackhooters.com comply with applicable laws and regulations. We source from trusted manufacturers and ensure quality control, but please use responsibly and keep out of reach of minors.
3. How do I use nicotine pouches?
Simply place a pouch between your gum and upper lip. Nicotine is absorbed slowly through the lining of your mouth. Do not swallow the pouch.
4. What vaping products do you offer?
We offer a range of vape juices and accessories, including different nicotine strengths and flavors. Check our shop for the latest selections.
5. How long does shipping take?
Shipping times vary depending on your location, but typically orders are processed and shipped within 2-5 business days. Delivery times may vary based on carrier and customs processing.
6. Can I return or exchange products?
Yes, please refer to our Refund and Returns Policy for detailed information. Opened or used nicotine and vaping products cannot be returned for safety reasons.
7. How can I contact customer support?
You can reach our support team via email at support@blackhooters.com or through the contact page on our website.
8. Do you ship internationally?
Currently, we ship within the United States only. Stay tuned for updates regarding international shipping.
9. Is it safe to use nicotine pouches while pregnant or nursing?
No. We strongly advise against using nicotine products during pregnancy or breastfeeding. Please consult your healthcare provider for advice.
10. What flavors of nicotine pouches do you offer?
We offer a variety of flavors, including mint, citrus, berry, coffee, and more. Check our product pages for the full selection.
11. How much nicotine is in each pouch?
Nicotine strength varies by product and flavor. Typically, strengths range from low (3mg) to high (8mg) per pouch. Please check product descriptions for details.
12. Are nicotine pouches addictive?
Nicotine is an addictive substance. Use responsibly and follow recommended guidelines to avoid dependence.
13. Can I use nicotine pouches if I don’t smoke?
Yes, nicotine pouches can be used by anyone seeking a nicotine alternative without smoking or vaping, but only if you are of legal age.
14. Do you have any age restrictions?
Yes, all customers must be at least 18 years old to purchase our products. We verify age upon purchase.
15. How should I store nicotine pouches?
Store them in a cool, dry place away from direct sunlight and out of reach of children and pets.
16. Can I travel with nicotine pouches?
Nicotine pouches are generally allowed for personal use in many countries, but always check local laws and airline regulations before traveling.
17. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment methods as indicated during checkout.
18. How do I track my order?
Once your order ships, we will email you a tracking number and link so you can monitor delivery status.
19. What if my order is lost or damaged during shipping?
Contact our customer support immediately with your order details. We will assist you in filing claims and resolving the issue.
20. Do you offer discounts or loyalty programs?
Yes, we occasionally offer promotions and discounts. Subscribe to our newsletter or follow us on social media for updates.